It appears that the Site is not correctly configured in the BlueZone Web-to-Host Wizard.
The site URL registered in the JNLP is:
The URL of the current site is:
(Do you want to go to ?)
To configure the BlueZone Web-to-Host Wizard, navigate to:
Advanced Settings > Browser Config > Java Web Start and set
the value of Site Url to:
Accept the JNLP File Prompt
Accept the browser's prompts to download and run the JNLP file.
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IE specific Instructions
1. At the bottom left corner of the browser, click the 'Keep' button
2. At the bottom left corner of the browser, click the JNLP file, or select 'Open' from the menu.
In the opened window, check 'Do this automatically' and click 'OK'.
Click this icon on your desktop to launch BlueZone. No need to use the browser again.